Kenmore 20362 Washer Review: Performance and Features Explored

Rated 4 out of 5 based on 1 customer rating
(8 customer reviews)

  • Top-load washer with a spacious 3.8 cu. ft. capacity, capable of cleaning 17 towels in one load
  • Features a durable, odor-resistant stainless steel tub that prevents snagging and maintains appearance
  • Equipped with a triple action agitator that cleans dirt and stains using spray jets and wash basket motion
  • Offers 12 customizable wash cycles suitable for various fabrics, from delicates to towels
  • High-efficiency water usage with a deep fill option for larger loads, enhancing flexibility
  • Compatible with Kenmore 62332 Electric Dryer and Kenmore 72332 Gas Dryer for a complete laundry set
  • Measures 27 x 27.5 x 44 inches; designed for freestanding installation
  • Includes essential components like a power cord and drain hose, with no batteries required
SKU: B07DC5YQW8 Category: Brand:
Last updated on January 25, 2025 12:20 am Details

Kenmore 20362 Triple Action Agitator Top-Load Washer Review

The Kenmore 20362 Triple Action Agitator Top-Load Washer is designed to provide efficient and reliable washing performance for households of varying sizes. With its powerful Triple Action Agitator system, multiple wash cycles, and energy-efficient features, this washer promises to meet the needs of modern users looking for quality and convenience. In this review, we’ll take a closer look at its features, performance, pros and cons, and what users have to say, followed by an overall rating.


Key Features:

  • Triple Action Agitator: The Kenmore 20362 comes equipped with a Triple Action Agitator that offers thorough cleaning by using three powerful motions — rotating, spinning, and pulsating — to ensure clothes come out spotless.
  • 5.3 Cu. Ft. Capacity: This washer has a 5.3 cu. ft. drum capacity, providing ample space for large loads, which is ideal for families or users who do laundry in bulk.
  • Multiple Wash Cycles: It offers several wash cycle options, including Normal, Heavy Duty, Delicates, Quick Wash, and more, providing flexibility to suit different types of laundry.
  • Energy Efficiency: Designed to save on water and energy consumption, this washer comes with an Energy Star certification, making it an environmentally friendly choice that helps reduce utility bills.
  • Deep Fill Option: The washer offers a Deep Fill option, ensuring you have enough water for larger or more heavily soiled loads.
  • Intuitive Controls: The user-friendly digital control panel makes it easy to select the right settings and monitor the wash cycle progress.
  • Dual Action Agitator: The agitator moves in multiple directions, effectively cleaning clothes without excessive wear and tear.
  • Quiet Operation: This model operates relatively quietly, reducing the noise during wash cycles and making it ideal for homes where noise may be an issue.
  • Durable Build: Known for its long-lasting construction, the Kenmore 20362 is built to withstand regular use over time.

Pros:

  • Effective Cleaning Performance: The Triple Action Agitator ensures powerful cleaning action, effectively removing stains and dirt from various types of fabrics.
  • Large Capacity: The 5.3 cu. ft. capacity is perfect for large loads, allowing users to wash bulky items such as comforters and blankets without any issues.
  • Energy Efficient: The washer’s Energy Star certification means that it’s more eco-friendly, consuming less water and energy compared to older models.
  • Multiple Cycle Options: The range of wash cycles offers flexibility to meet different laundry needs, including delicate fabrics and heavily soiled items.
  • Quiet Operation: Users report that the washer runs quietly, making it more pleasant to use, especially in shared living spaces.
  • Convenient Deep Fill Option: The Deep Fill option ensures that large or heavy loads get thoroughly cleaned with enough water.

Cons:

  • Agitator May Be Harsh on Delicates: Some users have reported that the Triple Action Agitator can be too rough on delicate fabrics, leading to wear over time.
  • May Take Longer for Some Cycles: While the washer is efficient, certain wash cycles, especially the Heavy Duty and Deep Fill options, can take a bit longer than expected.
  • No Smart Features: The Kenmore 20362 lacks smart connectivity, so users cannot control or monitor the washer remotely via an app, a feature available in some newer models.
  • No Steam Functionality: Some advanced washers come with steam features for removing stubborn stains or sanitizing clothes. This model lacks that option.
  • Limited Spin Speed: Some users have noted that the spin cycle speed could be faster to help reduce drying time.

Rating Breakdown:

  • Features: 4.3/5
    The washer offers an array of useful features, including a large drum capacity, multiple wash cycles, energy efficiency, and quiet operation. However, it misses some advanced features, such as steam cleaning or smart functionality.
  • Performance: 4.5/5
    The Triple Action Agitator provides strong cleaning performance, especially for heavy-duty loads. It performs well on a variety of fabrics but may be harsh on delicates. The washer also offers excellent washing efficiency for larger families.
  • User Feedback: 4.2/5
    Users generally love the washer’s ability to handle large loads and its energy-efficient design. The noise level and multiple cycle options have also received positive comments. However, concerns about the agitator being too rough on delicates and the extended cycle times for some settings have been mentioned.

Overall Rating: 4.3/5

The Kenmore 20362 Triple Action Agitator Top-Load Washer is a solid choice for families or households looking for an efficient, reliable washer that can handle larger loads with ease. Its energy-efficient design and powerful cleaning performance make it a great addition to any home, though it may not be the best option for those with delicate fabrics or who prefer faster wash cycles. Overall, this washer offers excellent value for money with its robust performance and practical features.


Frequently Asked Questions (FAQs)

1. Is the Kenmore 20362 washer suitable for small apartments?

  • The Kenmore 20362 has a 5.3 cu. ft. capacity, which may be on the larger side for smaller apartments. However, if you have space for it, this model is capable of handling large loads, which is ideal for families or those who do laundry in bulk.

2. Does the washer have a high-efficiency feature?

  • Yes, the Kenmore 20362 is Energy Star certified, meaning it uses less water and energy, making it more efficient and environmentally friendly.

3. How long is the wash cycle for the Kenmore 20362?

  • The wash cycle times vary depending on the selected settings. A standard cycle can take around 45 minutes, but heavy-duty and Deep Fill cycles may take longer, up to 1 hour or more.

4. Can I wash delicate clothes with this washer?

  • While the Triple Action Agitator offers thorough cleaning, it can be too rough on delicate fabrics. Users with delicate items may want to use the Delicates cycle or consider handwashing these fabrics.

5. Does the Kenmore 20362 have a steam function for stain removal?

  • No, the Kenmore 20362 does not feature a steam function, which some newer washers offer for extra cleaning power. However, it still performs effectively for most stains and heavy-duty cleaning tasks.

6. Is the Kenmore 20362 a quiet washer?

  • Yes, the Kenmore 20362 is generally considered to be quieter than many traditional top-load washers, making it a good choice for homes where noise is a concern.
Brand Name

‎Kenmore

Model Info

‎20362

Item Weight

‎115 pounds

Product Dimensions

‎27 x 27.5 x 44 inches

Country of Origin

‎USA

Item model number

‎20362

Efficiency

‎High Efficiency

Capacity

‎3.8 Cubic Feet

Installation Type

‎Freestanding

Part Number

‎20362

Form Factor

‎Stand Alone

Special Features

‎High Efficiency

Color

White

Standard Cycles

‎12

Access Location

‎Top Load

Voltage

‎120 Volts

Connector Type

‎Water Line and Drain

Material Type

‎Steel

Included Components

‎Power Cord, Drain Hose

Batteries Required

‎No

8 reviews for Kenmore 20362 Washer Review: Performance and Features Explored

  1. Rated 3 out of 5

    Roberto Carlos

    The washer functions properly without any issues. It’s an average machine—nothing extraordinary, just a reliable washer. Aside from some cosmetic damage incurred during shipping, it offers good value. The dent made leveling slightly more difficult, but it was still manageable.

  2. Rated 5 out of 5

    Victor Healey

    Excellent quality and great size of the item; I loved it as soon as I used it after it arrived.

  3. Rated 5 out of 5

    DemonDog

    I am very satisfied with this product.

  4. Rated 5 out of 5

    Ludivina Versaille

    I’m extremely pleased with how effectively this machine cleans my heavily soiled construction gear. The controls are easy to use, and the “DEEP FILL” feature genuinely fills the tub with water, ensuring that my clothes are thoroughly cleaned and rinsed.

  5. Rated 5 out of 5

    George E

    I haven’t encountered any problems, and my wife appreciates the spaciousness.

  6. Rated 4 out of 5

    Kindle Customer

    Pros:
    So far:

    1. Cleans effectively
    2. Operates very quietly
    3. Connections are quick and straightforward
    4. Features a deep fill setting (finally something to combat the “the sky is falling” nonsense)

    Cons:

    1. Really dislike the lid lock
    2. If you open the lid to check on the washing, it stops—it’s that quiet!
    3. The drain hose is made of flimsy plastic (need to monitor this as it ages)
    4. Did not include water hose connections. That’s a big minus for me.

    The controls are simple, but they take a bit of time to get accustomed to. It can handle heavy loads, like those comforters that need washing, which could also be considered a pro. However, a 3.8 Cu inch washer should be able to tackle even bulky items, especially with the deep fill option.

    My last washer lasted 7-8 years, and the one before that over 30 years through twin boys. If only they made them like they used to!

  7. Rated 5 out of 5

    Nappy

    I received my Kenmore washing machine yesterday, just two days after placing my order. It arrived in perfect condition and was set up exactly where I wanted it. Just a heads-up: the delivery team didn’t unbox it, likely due to their policies, but I managed to do it myself without any issues.

    I immediately washed two loads after setting it up. The first load included some heavily stained white shop towels. I chose the “Whites” setting, added bleach to the dispenser, and was pleasantly surprised by how clean and fresh they came out. The second load consisted of heavy fabrics, like sweat socks and sweatpants, and I used the “Heavy Duty” setting. That load also turned out very clean and smelling great.

    Keep in mind that this machine is high efficiency (HE), so you must use HE laundry detergent. Regular detergent creates excess suds that can confuse the water sensor and lead to rinsing issues, potentially causing long-term problems with the machine. Plus, HE detergent is designed for these machines, allowing you to use less.

    This washing machine has several features that make it a solid choice. The “Auto” water level sensor adjusts the water based on the load size, ensuring the right amount is used. It also boasts 12 wash settings tailored for different types of laundry. The 3.8 cubic foot wash basket is impressively spacious and the triple action agitator combines spray jets, basket motion, and agitation for effective cleaning.

    Some reviews mention that the machine is noisy, but I found that to be untrue. It was barely audible during the sensor, wash, rinse, and spin cycles, especially compared to my previous washer. One area for improvement would be the water extraction hose; it feels a bit flimsy and could be longer. Thankfully, I used the hose from my old machine.

    Overall, I’m really happy with this washer and would recommend it to anyone in search of a quality machine with fantastic features.

  8. Rated 1 out of 5

    Ludivina Versaille

    I’ve been really disappointed with this washer. No matter the setting—whether it’s a full load or a small one, using a lot of detergent or just a little, deep fill or auto fill, with fabric softener or without—my clothes always come out smelling musty. This happens with every type of laundry I do, whether it’s jeans, towels, whites, bulky items, bedding, heavy duty, or normal cycles. I’m planning to wait until this machine breaks down, and then I won’t be buying another Kenmore again. It’s frustrating because my previous Kenmore was excellent quality. It seems like they just don’t make them like they used to.

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Kenmore 20362 Washer Review: Performance and Features ExploredKenmore 20362 Washer Review: Performance and Features Explored
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