Dell Optiplex 9020 Small Form Factor Desktop
The Dell Optiplex 9020 Small Form Factor (SFF) desktop, equipped with the Intel Core i7-4770, has garnered attention for its robust performance and compact design. With specifications that include 32GB of RAM, a 1TB SSD, and integrated Intel HD Graphics 4600, this machine is well-suited for a variety of tasks, from office productivity to light graphic applications. Below, we delve deep into the various features, performance, and overall user experience of this desktop.
Design and Build Quality
The Dell Optiplex 9020 SFF is designed to maximize productivity while minimizing desk space. Measuring just 12.3 x 3.7 x 11.4 inches and weighing approximately 3.65 pounds, it easily fits into tight spaces. Its silver finish gives it a professional look, which is essential for both home and office environments. However, some users have reported issues with the physical condition of refurbished units, including loose ports and minor cosmetic blemishes, indicating variability in refurbishing quality.
Performance
At the heart of the Optiplex 9020 is the Intel Core i7-4770 processor, which operates at a base clock speed of 3.4 GHz and can turbo boost up to 3.9 GHz. This quad-core processor, combined with 32GB of DDR3 RAM, allows the desktop to handle multiple applications seamlessly. Users have reported excellent performance for tasks such as video processing, running virtual machines, and data-heavy applications like Excel, where the system’s speed and efficiency are particularly noticeable.
The 1TB SSD significantly enhances the overall user experience. The fast boot times and quick file access make a world of difference compared to traditional hard drives. Users transitioning from slower systems have noted the SSD’s impact on productivity, as the machine powers on and is ready for use almost instantly.
Graphics Performance
The integrated Intel HD Graphics 4600 supports resolutions up to 3840×2160 pixels, allowing for 4K output when connected to compatible monitors via DisplayPort. While this setup is adequate for general office tasks and media consumption, it may not meet the demands of high-end gaming or intensive graphic design work. However, for users who require a robust display solution for dual-monitor setups, the dual DisplayPort configuration provides flexibility.
Connectivity Options
One of the standout features of the Optiplex 9020 is its wide range of connectivity options. It includes 6 USB 2.0 ports and 4 USB 3.0 ports, enabling ultra-fast data transfers and compatibility with various peripherals. Additionally, the machine comes with built-in Wi-Fi and Bluetooth support, which adds to its versatility, allowing users to connect wirelessly without needing additional adapters.
User Experience
The setup process for the Dell Optiplex 9020 is generally smooth, with Windows 10 Pro pre-installed on most units. Users have expressed satisfaction with the ease of installation and configuration, especially when dual-booting with other operating systems like Debian. However, some users have reported issues with the included mouse and keyboard, stating that they were of lower quality and not suitable for regular use. Many choose to use their own peripherals for a better experience.
While the desktop is primarily designed for productivity, it is also lauded for its quiet operation and efficient cooling. Users have mentioned that it runs cool even under load, which enhances its usability in office environments.
Value for Money
Considering its specifications, the Dell Optiplex 9020 SFF offers significant value, especially when purchased as a refurbished unit. Users have reported acquiring this model for a fraction of its original retail price, making it an attractive option for those looking for a powerful workstation without breaking the bank. The combination of high-performance specs, compact design, and competitive pricing offers an appealing proposition for both personal and business use.
Final Thoughts
The Dell Optiplex 9020 Small Form Factor Desktop stands out as a versatile and powerful machine that caters to a wide range of users. Its compact design, robust performance, and excellent connectivity options make it particularly suitable for office environments and home users alike. However, prospective buyers should be aware of the potential variability in the quality of refurbished units and consider investing in better peripherals for a more satisfying experience.
Rating: ★★★★½ (4.5/5)
On a scale of 1 to 5, the Dell Optiplex 9020 Small Form Factor Desktop earns a solid 4.5 out of 5. It excels in performance, design, and value, with only minor considerations regarding the quality of included accessories and potential refurbishing issues.
Eloy –
What I didn’t like is that the keyboard is in English. If they had addressed that detail, it would definitely be a 5-star product.
Stephen L Chavkin –
This compact PC meets my requirements perfectly. Setting it up was a breeze, and it performs swiftly for my tasks. I primarily use it as an office computer and do not engage in gaming or graphic-intensive activities. It’s quiet and operates at a cool temperature.
Sonic37 –
I purchased this Dell computer for over $200, even though it originally retailed for $1,000! It boasts impressive specifications, is in pristine condition, and performs exceptionally well with demanding graphics applications. Plus, it features dual display ports that support two 24″ monitors. What’s not to appreciate about an Amazon-renewed product?
Chauncey –
I appreciate the prompt delivery, and the packaging was excellent. However, the device arrived with noticeable dents, loose ports, and gaps where it wasn’t reassembled correctly, even considering it’s refurbished. The setup process was straightforward, but I had to use the included Wi-Fi USB instead of my own Linksys USB, which took me a moment to figure out. I’m using my own wireless mouse and keyboard rather than the plug-in hardware provided. As long as it functions for now, I’ll be content, but I plan to upgrade to a newer version in the future.
Dennis Kear –
I purchased this primarily for the desktop, and setting it up was a breeze—everything worked smoothly right out of the box, including the Windows installation. However, the included mouse was disappointing; it barely functioned, making the installation process quite challenging. Fortunately, I had an existing mouse on hand that I’m now using.
After using the computer for just over a week, I’ve noticed that the keyboard is of poor quality. I’m experiencing issues with sticking keys and unresponsive inputs, and the overall feel is subpar. I plan to replace it soon.
Overall, I bought it for the computer itself, which has been clean and functional with no aesthetic problems. It’s been performing well, so it was worth the investment. However, looking back, I wish I could have opted for a version without the mouse and keyboard for a lower price, considering the added electronic waste I now need to dispose of.
DataJanitor –
I recently bought a refurbished Dell Optiplex 9020 Small Form Factor Desktop with an Intel Core i7-4770 from Amazon, and I’m very impressed with its performance and the straightforward setup process. I chose this model after comparing various options because it offered Prime shipping.
Previously, I had been using a Raspberry Pi 4 to run Zoneminder for video processing from four cameras, storing footage on a 6 TB external hard drive. The Raspberry Pi struggled, prompting my decision to upgrade. The latest Raspberry Pi was quite pricey, so I explored used Intel systems and found this one on Amazon for less than the Pi, which also included a free keyboard and mouse—what a great deal!
Upon arrival, it had Windows 10 Pro pre-installed, which I didn’t want to overwrite. I managed to shrink the partition on the 1 TB hard drive and successfully installed Debian as a dual boot. The process was simplified by the drive being formatted with the GUID partition table (GPT). Installing Grub to manage the boot process was easy after I switched the BIOS from Legacy mode. I connected my external hard drive from the Pi to one of the USB 3 ports, and it mounted smoothly under Debian.
The system features both HDMI and DisplayPort outputs but doesn’t include cables. I bought a DisplayPort cable from Amazon with one-day delivery, and I was up and running quickly. After some initial setup, I primarily access the system via Putty, so I rarely use the monitor. I did want sound, so I purchased an inexpensive USB speaker, which works perfectly. My total investment remains less than that of the Raspberry Pi, and this system outperforms it significantly.
Instead of using the supplied USB mouse, I connected my Logitech MX Master via Bluetooth without any issues—one less cable to deal with. I’m utilizing both the built-in WiFi and the 1GB ethernet port, and the drivers for Debian installed automatically. It truly was plug-and-play!
I love the compact size of this desktop; you can see it in my picture next to my full-sized system, with the external hard drive sitting on top. Overall, I’m extremely satisfied with my purchase and would highly recommend this computer to anyone seeking a reliable and affordable option that easily supports Debian Unix installation.
RLD –
Speed, capacity, size.
Cristina Herrera –
Impressively quick and efficient—feels like driving a Porsche!
Amazon Customer –
The computer performs as anticipated. The SSD significantly enhances startup and shutdown times, which is a great improvement. It’s important for buyers to note that support for Microsoft Windows 10 will end in the fourth quarter of 2025.
Excelente –
The product worked only once. I installed the drivers for my printer and a PDF reader, turned it off, and when I tried to use it a couple of hours later, it wouldn’t start.
DataJanitor –
I ordered this unit two years ago when my tower computer started failing, and it has everything I need: 32 GB RAM, 1 terabyte solid-state storage, an optical drive, and a compact design. I couldn’t be happier with my decision. It arrived well-packaged, and the Windows 10 setup was seamless right from the moment I powered it on. Its performance has been consistently reliable and hassle-free. Just last week, I bought the same unit for my friend after his desktop PC failed, and once again, the setup was easy and satisfying. The unit includes a display port/HDMI adapter and a WiFi adapter, which I don’t use (the VGA connection works perfectly for me, and I prefer a wired ethernet connection), but they could be useful if needed. It also comes with a basic USB mouse and keyboard, though wireless options can be easily substituted.
On a personal note, with everything flowing in and out of the cloud these days, it can feel a bit too transient for my liking. It’s comforting to have a genuine “personal” computer where I can manage my lifetime collection of documents and media. I chose this unit for its features rather than its price, but I genuinely think it offers fantastic value. Just a request—please don’t buy them all; I might want another one someday!
Stuart F. –
The configuration with 32GB of memory and SSD makes it very fast for handling large Excel files. It allows me to install multiple virtual machines and operate them smoothly. It features 8 USB ports, 4 of which are 3.0. It’s important to note that the keyboard is in English and it has 2 DisplayPort ports (no HDMI). Please be aware that Windows 11 does not recognize it as a compatible processor for updates, but given the power of the machine, it can still be used/updated with the appropriate Jack. It’s quiet, and I consider it an excellent configuration for this refurbished unit.